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Chicago Plumbing Company Price Gouging: True Story

a happy elderly woman who experienced plumbing price gouging in chicago.

Welcome to our article investigating the alleged price gouging practices of a plumbing company operating in the city of Chicago. As plumbing issues can often arise unexpectedly and require urgent attention, it is important for homeowners and businesses to be aware of potential unethical practices that may occur within the industry.

We write this article after receiving a call from an elderly woman who was smart enough to call us after her son told her this other company was price gouging. We were able to bring a sigh of relief and tears of joy over the phone with this woman, which made everyone happy in the end.

The Plumbing Industry in Chicago

Before delving into the specific case of price gouging, let’s take a moment to understand the plumbing industry in Chicago. As a bustling metropolitan hub, Chicago is home to numerous plumbing companies, ranging from small local businesses to larger corporations.

Many of these businesses offer a wide range of services, including pipe installation, repairs, maintenance, and emergency call-outs. With a growing population and infrastructure, the demand for plumbers in the city has been steadily increasing.

The Alleged Price Gouging Incident

It is crucial to highlight that price gouging is an illegal practice in most jurisdictions, including Chicago. Price gouging occurs when a company unfairly raises the prices of its goods or services during times of high demand or emergency situations.

In this particular incident, a Chicago-based plumbing company has been accused of taking advantage of customers’ urgent plumbing needs and significantly overcharging for their services. The company allegedly charged exorbitant prices for simple repairs and basic maintenance, which were far above industry standards (56%!).

Impact on Customers

The alleged price gouging practices of this plumbing company not only affect customers’ wallets but also erode trust in the industry as a whole. Many customers have reported feeling cheated, taken advantage of, and left with no choice but to pay the inflated prices due to the urgency of their plumbing issues.

Moreover, price gouging can have a long-lasting impact on customers’ perception of plumbing services in general. Once trust is broken, it becomes harder for consumers to differentiate between genuine and dishonest providers, leading to skepticism and reluctance to seek professional help when needed.

price gouging plumbing estimate.

It is advisable to research and compare prices among different plumbing companies before committing to any specific service provider.

Identifying Price Gouging

While it may be difficult to identify price gouging until after the fact, there are some indicators that customers can watch out for to protect themselves from such practices:

  • Significant price discrepancies: If the cost of services offered by a plumbing company vastly exceeds the average market rates, it may be a clear indicator of price gouging.
  • Lack of transparency: Beware of companies that fail to provide detailed explanations for pricing, refuse to provide written estimates, or seem evasive when questioned about their charges.
  • Unjustified urgency: Some unethical companies may exaggerate the urgency of a plumbing issue to justify higher prices. Always take a moment to assess the situation and consult multiple professionals if possible.
  • Research and comparisons: It is advisable to research and compare prices among different plumbing companies before committing to any specific service provider. This helps in understanding the average market rates and identifying potential outliers.

Legal Actions and Consumer Protection

Authorities in Chicago take price gouging allegations seriously and have measures in place to protect consumers against unfair business practices. In the event of suspected price gouging, affected customers should:

  • Gather evidence: Maintain copies of invoices, receipts, or any form of communication with the plumbing company as proof of the alleged price gouging.
  • File a complaint: Reach out to local consumer protection agencies, such as the Better Business Bureau, or contact the Attorney General’s office to report the incident and file a formal complaint.

Conclusion

Price gouging within the plumbing industry is a serious concern that jeopardizes trust between service providers and customers. While the alleged incident discussed in this article highlights an unfortunate case, it is essential to understand that such practices are not representative of the entire industry.

As consumers, it is important to remain vigilant, educate ourselves on industry standards, and be aware of our rights. By doing so, we can protect ourselves and hold businesses accountable for fair pricing practices. Remember, price gouging is illegal, and there are legal measures in place to safeguard consumer interests.

Be proactive, informed, and cautious when seeking plumbing services in Chicago to ensure that you receive fair and transparent pricing for your plumbing needs.

Chicago Plumbing Experts Expands Fleet with Seventh Truck to Enhance Service Across Chicagoland

chicsago plumbing experts newest work truck.

Chicago Plumbing Experts, a renowned plumbing company in the Chicagoland area, has recently announced the expansion of their fleet with the addition of a seventh truck. This strategic move is aimed at further improving their service capabilities and meeting the growing demands of their customers.

With over a decade of experience in the plumbing industry, Chicago Plumbing Experts has established a strong reputation for their professionalism, reliability, and commitment to customer satisfaction. As a family-owned business, they take great pride in serving the local community and providing top-notch plumbing services.

This expansion of their fleet is a testament to their success and dedication to staying at the forefront of the industry. By investing in new vehicles and equipment, Chicago Plumbing Experts aims to enhance their service offerings and maintain their position as one of the leading plumbing companies in the region.

Meeting Growing Demands

The decision to expand their fleet is a direct response to the increasing demands for their services across the Chicagoland area. As the population continues to grow and the real estate market booms, there has been a surge in the need for reliable and efficient plumbing solutions.

By adding another truck to their fleet, Chicago Plumbing Experts aims to improve their response times and accommodate more service requests. With a larger number of vehicles available, they can now dispatch their expert technicians to multiple locations simultaneously, reducing wait times and ensuring prompt assistance for their customers.

Furthermore, the addition of another truck allows Chicago Plumbing Experts to extend their reach to more areas within the Chicagoland region. Customers in previously underserved neighborhoods will now have access to their reliable plumbing services, resulting in greater convenience and peace of mind for homeowners and businesses alike.

local plumbers in chicago.

The new truck is equipped with state-of-the-art tools and equipment, enabling their technicians to handle a wider variety of plumbing issues effectively

Investing in Efficiency

Chicago Plumbing Experts has always placed a strong emphasis on efficiency and staying up to date with the latest industry advancements. The expansion of their fleet is a testament to their commitment to providing the best possible service to their customers.

The new truck is equipped with state-of-the-art tools and equipment, enabling their technicians to handle a wider variety of plumbing issues effectively. Whether it’s a minor repair or a complex installation, Chicago Plumbing Experts has the necessary resources to tackle any job with efficiency and precision.

In addition to the cutting-edge equipment, the new truck is also equipped with GPS tracking systems and modern communication technology. This allows their dispatch team to efficiently allocate resources, optimize routes, and keep customers informed about the status of their service calls, further improving the overall customer experience.

Expert Technicians and Unparalleled Service

One of the key strengths of Chicago Plumbing Experts lies in their team of highly skilled and experienced technicians. The company takes great pride in its workforce, which consists of industry experts who boast a wealth of knowledge and expertise in all aspects of plumbing.

Before joining the team, each technician undergoes rigorous training and certification to ensure their capabilities and professionalism. Chicago Plumbing Experts also regularly invests in continuing education programs to keep their technicians up to date with the latest advancements in plumbing technology and techniques.

Moreover, their dedication to unparalleled service sets them apart from the competition. Chicago Plumbing Experts takes a customer-centric approach, striving to provide personalized solutions tailored to each client’s unique needs and preferences. Their technicians take the time to thoroughly assess the situation, explain the available options, and guide customers towards the most cost-effective and efficient solutions.

Chicago Plumbing Experts is now better equipped than ever to handle the needs of both residential and commercial clients

Expansion for Greater Customer Satisfaction

The expansion of Chicago Plumbing Experts’ fleet not only benefits the company itself but also has a direct positive impact on their customers. With a stronger and more efficient fleet, customers can expect even faster response times, improved service coverage, and the same exceptional level of expertise and professionalism they have come to expect from the company.

Whether it’s a routine maintenance request, an emergency plumbing issue, or a large-scale commercial project, Chicago Plumbing Experts is now better equipped than ever to handle the needs of both residential and commercial clients. Their expanded fleet ensures that their team is always ready to provide the necessary solutions, no matter the scale or complexity of the plumbing problem.

In conclusion, the expansion of Chicago Plumbing Experts’ fleet with the addition of a seventh truck is a significant milestone for the company. By investing in new vehicles, equipment, and technology, they reinforce their commitment to providing efficient, reliable, and top-quality plumbing services to the Chicagoland community.

As the demands for their services continue to grow, Chicago Plumbing Experts remains at the forefront of the industry, empowering their team of expert technicians with the necessary resources to exceed customer expectations. With their expanded fleet, they are well-positioned to continue their legacy of exceptional service and ensure customer satisfaction for years to come.

Ask Chicago Plumbing Experts: Why Do My Drains Back Up During a Rainstorm?

a backed up drain from heavy rainstorm.

As homeowners, we rely on our plumbing systems to adequately remove wastewater from our homes. However, during a heavy rainstorm, some homeowners in Chicago may experience the frustrating issue of drains backing up. This can lead to water damage, foul odors, and inconvenience. In this article, we will consult with Chicago Plumbing Experts to understand the reasons behind drain backups during rainstorms and discuss possible solutions.

Understanding Drain Backups

Before delving into the reasons for drain backups during rainstorms, it is important to have a basic understanding of how the plumbing system works. The plumbing system in a house relies on gravity to direct wastewater away from the house and into the city sewer system or a septic tank.

When you flush a toilet or use a sink, the wastewater travels through a network of pipes into larger main sewer lines. These main lines then transport the wastewater to a treatment facility or a septic tank. However, when drains back up during a rainstorm, it indicates that there is a disruption in this normal flow.

Common Causes of Drain Backups During Rainstorms

There are several reasons why drains may back up during rainstorms. The most common causes include:

  • Excessive rainwater: Heavy rainstorms can overwhelm the capacity of the drainage system, especially if it is outdated or poorly designed. When the volume of rainwater exceeds the system’s capacity, water can flow backward through pipes and cause backups in lower-lying drains.
  • Sewer line obstructions: Over time, debris, roots, sediment, and other materials can accumulate in sewer lines, narrowing the passage for wastewater flow. During a rainstorm, when water tries to exit the home but encounters an obstruction in the sewer line, it can cause the drains to back up.
  • Inadequate venting: Every plumbing system requires proper venting to allow air to enter the pipes and prevent vacuum conditions. Without adequate venting, the negative pressure created during heavy rain can cause a siphoning effect, leading to drain backups.
  • Issues with the drainage slope: Drainage systems are designed with a slope to ensure that wastewater flows freely. However, over time, settlement or shifting of the ground can alter the slope, hindering proper drainage. This can result in backups during rainstorms.
  • Combined sewer system overflow: In some areas, including parts of Chicago, homes are connected to a combined sewer system. This means that stormwater and wastewater share the same set of pipes. During heavy rainstorms, when the system becomes overloaded, excess water can back up into drains and cause backups.

A drain in a kitchen sink.

Solutions and Preventative Measures

When faced with drain backups during rainstorms, it is crucial to take immediate action to prevent further damage and address the underlying issues. Here are some solutions and preventative measures that Chicago Plumbing Experts recommend:

1. Regular maintenance: Regular maintenance of your plumbing system, including sewer line camera inspections and cleaning, can help prevent future drain backups. A professional plumber can identify potential issues and rectify them before they turn into costly problems.

2. Upgrading drainage systems: If you live in an older home with outdated drainage systems, consider upgrading to a more efficient system. A new system will have a better capacity to handle heavy rainstorms, reducing the likelihood of backups.

3. Installation of backwater valves: Backwater valves are devices that are installed in your sewer line to prevent wastewater from flowing back into your drains. These valves automatically close when water begins to flow in the wrong direction, effectively preventing backups during rainstorms.

4. Proper venting: Ensuring that your plumbing system has adequate venting is crucial to prevent negative pressure and siphoning effects. A qualified plumber can evaluate your venting system and make any necessary adjustments or additions.

5. Landscape management: If your property has trees or shrubs near your sewer lines, their roots can intrude and cause blockages. Regularly maintaining and trimming these plants can help prevent root intrusion and subsequent drain backups.

6. Limit water usage during rainstorms: During heavy rainstorms, it is advisable to limit water usage in your household. Reduce showers, laundry, and running faucets to alleviate any additional strain on the drainage system.

Conclusion

Drains backing up during rainstorms can be a frustrating and inconvenient problem for homeowners in Chicago. Understanding the reasons behind these backups and taking preventative measures can help mitigate the risk of future incidents. Consulting with professional plumbing experts and implementing appropriate solutions can ensure a properly functioning plumbing system, even during heavy rainstorms.

Remember, if you experience persistent drain backups during rainstorms, it is always best to seek the advice of a licensed plumber near you who can identify the exact cause and provide tailored solutions for your specific situation.

Water Leak Detection And Plumbing Repair In Chicago

a couple in need of water leak detection service.

Water leaks can often go unnoticed, causing potential damage to your property and leading to higher water bills. In a bustling city like Chicago, where pipes and plumbing systems age over time, it becomes crucial to stay vigilant and address any leaks promptly. This article aims to provide an overview of water leak detection and plumbing repair services available in Chicago.

Importance of Water Leak Detection

Water leaks can result from various factors such as deteriorating pipes, clogged drains, faulty fixtures, or even poor installation. Detecting and repairing leaks promptly is essential to avoid costly damages and improve water efficiency in your home or commercial space.

Some of the key reasons to prioritize water leak detection include:

  • Preventing property damage: Unaddressed leaks can cause structural damage to your property, compromising its integrity.
  • Reducing water wastage: Leaks can lead to significant water wastage, impacting both the environment and your utility bills.
  • Promoting health and safety: Moisture from leaks can contribute to the growth of mold and mildew, potentially causing respiratory issues.

Water Leak Detection Services

Many professional plumbing companies in Chicago specialize in underground water leak detection service. These services employ advanced technology and skilled personnel to identify and resolve leaks efficiently. Some commonly used methods for water leak detection include:

1. Visual Inspection

Experienced plumbers often perform a visual inspection to look for any visible signs of leaks. This involves examining faucets, pipes, fixtures, and water-stained areas in your property.

2. Pressure Testing

Pressure testing is conducted by professional plumbers to evaluate the integrity of your plumbing system. By applying specific pressure to the pipes, leaks can be detected through changes in pressure readings.

3. Infrared Thermography

Infrared thermography utilizes thermal imaging cameras to identify leaks behind walls or in concealed areas. Temperature variations caused by leaks are captured in the images, allowing plumbers to pinpoint the source accurately.

4. Acoustic Leak Detection

This method involves using specialized listening devices to detect the sounds of water leaks. Using advanced technology, plumbers can identify leaks by listening for hissing, dripping, or running water sounds.

a plumbing repair in chicago being performed.

Plumbing Repair Services

Once a water leak is detected, it is imperative to opt for professional plumbers to fix the issue promptly. Chicago offers a range of reliable plumbing companies that provide repair services for various plumbing concerns, including:

1. Pipe Repair and Replacement

Professional plumbers possess the expertise to repair or replace damaged pipes, ensuring the integrity of your plumbing system is maintained. Whether it’s a burst pipe or a small leak, they can provide suitable solutions.

2. Faucet and Fixture Repair

Dripping faucets or faulty fixtures contribute to water wastage. Skilled plumbers can repair or replace these fixtures to eliminate leaks and enhance water efficiency in your property.

3. Drain Cleaning

Clogged drains can lead to leaks or water backups, causing inconvenience and potential damage. Professional plumbing services offer comprehensive drain cleaning services to remove any blockages and prevent further issues.

4. Toilet Repair

A constantly running or malfunctioning toilet not only wastes water but can also indicate underlying plumbing problems. Expert plumbers can diagnose and repair toilet leaks, restoring its proper function.

finding the right plumber for you in chicago.

Choosing the Right Plumbing Company

When seeking water leak detection and plumbing repair services, it’s essential to choose a reputable and reliable company. Consider the following factors:

1. Experience and Expertise

Look for companies with a proven track record in the industry. Experienced plumbers possess the necessary knowledge and skills to address various plumbing issues efficiently.

2. Licensing and Insurance

Ensure the plumbing company is licensed and insured. This ensures that the work performed meets industry standards and protects you from liability in case of any unforeseen accidents or damages.

3. Emergency Services

Choose a company that provides 24 hour emergency plumbing services. Water leaks can occur at any time, and having access to immediate assistance can prevent further damage to your property.

4. Customer Reviews and Recommendations

Read customer reviews and seek recommendations from friends or family to gauge the reputation and reliability of different plumbing companies. Positive feedback indicates a company’s commitment to customer satisfaction.

Conclusion

Water leak detection and plumbing repair services play a crucial role in maintaining the integrity of your property and conserving water resources. In Chicago, various professional plumbing companies offer specialized services to detect and repair leaks efficiently. By addressing leaks promptly, you can prevent property damage, reduce water wastage, and ensure a safe and sustainable environment for yourself and future generations.

Tips on Finding the Right Plumber Near Me in Chicago

find a plumber near me in chicago.

Check Certification and Licensing

Proper licensing and certification should be one of the first things you look for when hiring a plumber. Reputable Chicago plumbers carry certain credentials, such as a state-issued license and qualifications from trade schools and apprenticeships. To ensure that your plumber is licensed, contact the issuing authority in your state.

Check References and Reviews

The best way to find a reliable plumber in Chicago is to ask people you trust. Ask your friends and family who they use and trust. Your friends may be able to give you a personal recommendation or a review of their past experience. You can also check online reviews on sites such as Angie’s List or Google.

Consider Knowledge and Experience

It’s important to hire a plumber near me in Chicago who is knowledgeable and experienced. Make sure they are familiar with the type of plumbing job you need to have done. Ask them if they have experience with a variety of plumbing systems, so you know they will be able to handle any issues that might arise.

Examine their Insurance and Bonding

Before signing a contract with a Chicago plumber, ask to see proof of insurance and bonding. If an accident or damage to your property occurs, you will want to make sure you are covered by a professional liability insurance policy and bonding. This can also protect your financial interests.

Compare Rates and Services

It’s important to compare rates before settling on a plumber in order to find the best value for your money. Ask the plumber for a detailed estimate of the costs associated with the work, including materials, labor and any extras. Make sure you understand all the services that are included in the quote. It’s also important to compare different plumbers to make sure you are getting the best rate and service for your money.

Pay Attention to Red Flags

When interviewing potential plumbers in the Chicago area, look for signs that should give you pause. Are they on time? Are they unprofessional? Are they able to answer your questions? Red flags should be taken seriously, as they can be indicative of a contractor who is not knowledgeable, reliable, or trustworthy.

Check the Warranty

Most reputable plumbers will offer a warranty on their work. This will help ensure that if your plumbing system needs to be repaired, the plumber will honor the repair and take responsibility for any problems. Be sure to ask what is covered under the warranty, including parts, labor and any additional services that may be needed.

Get Everything in Writing

The best way to protect yourself when hiring a local plumber in the Chicago area is to get a signed contract for the work that needs to be done. This should include details such as the type of job, the materials used, the cost, the timeline, and any warranties or guarantees. Make sure to read and understand the contract before signing it to make sure you are getting the services you are expecting at the price you agreed upon.

When it comes to finding the right plumber in Chicago, it’s important to do your research and choose a reliable and experienced professional. Make sure you check references and reviews, compare rates, and ensure they have the proper licensure and insurance. Additionally, be sure to get everything in writing before signing a contract. By following these tips, you can rest assured you are getting the best plumbing service for your Chicago area home.

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In need of plumbing services in the Chicago area? Feel free to contact us below!

How To Avoid Plumbing Scams in Chicago

plumbing scam alert in chicago.

Every homeowner in Chicago needs to know how to avoid plumbing scams. There are, unfortunately, many plumbing scams in Chicago, and if you’re not careful, you could end up paying for unnecessary or inadequate services. To help you protect yourself and your wallet, here is an overview of some of the most common plumbing scams in the Chicago area, how to recognize them, and how to protect yourself from becoming a victim.

Plumbing Scams in Chicago

The most common type of plumbing scam in Chicago is when an unlicensed plumber claims to have the right qualifications and then charges significantly more than the job should have cost. Additionally, unlicensed plumbers often don’t provide the best quality of workmanship, which has the potential to cause more problems down the line. It is important to make sure that you are only dealing with a reputable, licensed plumber in Chicago.

Another option often used by scammers is to offer an estimate that is too low, and then when the work is completed, they will charge significantly more. This is called bait and switch. Researching companies before you hire them and getting detailed estimates in writing from any plumber you’re considering hiring can help protect you from being scammed in this way.

Irish Plumbers in Chicago

The Irish plumber is a stereotype in Chicago that is based in reality. Fake Irish plumbers often target elderly and vulnerable people in the Chicago area. They claim to be Irish, or from an Irish owned plumbing business, and may wear clothing that looks like an Irish uniform. Often, bogus Irish plumbers will try to get the job done quickly, without doing the necessary preparatory work, and will try to overcharge for any additional parts or labor.

To protect yourself from fake Irish plumbers, you must always make sure you check out any plumber you’re considering hiring before they start any work. Take the time to research them online and check if they are actually licensed, registered, and insured. Knowing the plumber’s company name and phone number can also go a long way towards protecting you, as you can look them up online and find more information that way.

a man posing as an irish plumber in chicago.

It is essential to get a written estimate from your chosen plumber and agree on the work and cost before they begin.

Chicago Plumbing Fraud

Another type of plumbing fraud in the Chicago area is when a plumber charges a fee for services that were never provided. This can take the form of an inflated bill for an incomplete job, or for parts that were never purchased. It is essential to get a written estimate from your chosen plumber and agree on the work and cost before they begin. The same goes for any materials that need to be purchased.

If you suspect that you’ve been the victim of plumbing fraud, make sure to report it to the Illinois Department of Labor, as well as to the police department in your area. You should also contact the Better Business Bureau in your area and file a complaint with them.

In Summary

Protecting yourself from plumbing scams in Chicago doesn’t have to be difficult. The key is to do your due diligence and take the time to research any plumbers you’re considering hiring. Make sure they’re licensed and insured, and always get a detailed estimate in writing. Be suspicious of any plumbers who give you an offer that seems too good to be true. By taking the right precautions, you can protect yourself from plumbing scams and save yourself time and money and in turn help you find a legit licensed plumber in the Windy City.

Common Commercial Drain Cleaning Services in Chicago

Common Commercial Drain Cleaning Services

There are lots of things owners or managers of commercial properties give their attention to but drain cleaning is not one of them. For most owners and managers, says Gifford Properties & Management, drains only come into the picture when some emergency threatens to disrupt the everyday operation of the property. The drains on the property are mostly ignored the rest of the time if they are functioning properly.

But like most maintenance issues in a commercial property, the best way to handle commercial drains is to ensure they don’t have any problems. The only way to do this is by establishing and following a program of routine maintenance. Regular maintenance of the drains will help keep problems at bay and you will be able to detect issues before they become real problems.

What should be included in a commercial drains maintenance program?

The first and most important part is to educate your employees and visitors on the proper way to handle the drainage systems. This means explaining the kinds of objects or materials that should never be allowed to get into the drains. It also means posting signs in prominent areas to remind your staff and visitors of these guidelines.

The second part of the drain maintenance program is to have a scheduled sewer camera inspection and cleaning of the commercial drainage system. This should be done at specific intervals, regardless of whether you have a problem or not. Regular drain inspection and cleaning keep problems at a minimum. They help you avoid bigger issues down the road.

The third is to incorporate daily drain cleaning habits that will protect your drains and save you money. One such practice involves pouring hot water into the drain every day to wash away fats, oils, or grease that has found its way into the pipes. Pouring a cup of vinegar into the drain once a week will also help prevent problems.

Types of commercial drain cleaning services

Drain cleaning can be done as a corrective or preventive measure. Corrective drain cleaning is, of course, the preferred option. The financial cost of solving problems before they happen is a lot lower than the cost of solving issues after they have been allowed to take root. There are three kinds of drain cleaning services you will need at your commercial property.

Commercial sewer rodding

This is the most common type of drain cleaning service. It is an older method but still in use because of its simplicity and effectiveness. Sewer rodding is usually the first method a plumber will use if there is an obstruction in your drainpipes. A drain snake is just a length of spring cable with an auger head attached to one end and a motor at the other end.

The auger has one or more blades to help it snag objects obstructing the pipe and pull them out, or cut them into smaller bits that are easily washed into the main sewer system. The cable along with the auger head is inserted into the drain opening until it reaches the obstruction. The motor is then turned on to rotate the auger head and cut through the obstruction.

Auger heads come in various sizes. The right auger head for a clearing a pipe depends on the diameter of the pipe. Commercial drain snakes can reach deep into sewer pipes to find and remove clogs.

Sewer video camera inspections

This is a diagnostic tool rather than a drain cleaning method. Sewer video camera inspections are used by plumbers to locate the site of an obstruction, assess the extent of the problem, and its possible causes. The inspection gives the plumber the information they need to determine the best way to remove the clog. Video camera inspections are done before attempts at drain cleaning.

The video camera equipment consists of a waterproof camera attached to the end of a cable along with a flashlight. This cable is connected at its other end to a monitor where the live stream from the camera is monitored. The plumber inserts the video camera into the drain and works it through the pipes, while simultaneously monitoring the feed on the monitor.

Video camera inspections help plumbers pinpoint the exact location and the seriousness of a drain clog without the need for costly excavations.

Commercial Hydro-jetting services

Hydro-jetting is very effective for cleaning drains and removing obstructions within drainpipes. It uses a powerful blast of pressurized water to dislodge buildup inside the pipes; it can even slice through tree roots. Hydro-jetting equipment consists of a hose connected to a water tank and a special pressurizing machine with a high-pressure nozzle at the other end.

This hose is inserted into the drain and the machine sends a jet of water of up to 5,000 psi into the pipes. The water pressure is strong enough to clear away grease, scum, tree roots, sludge, and other debris. Hydro-jetting is more effective than sewer rodding since it doesn’t just poke a hole through the obstacle; it removes it completely.

However, this method is typically used if rodding the obstacle doesn’t work. This is because hydro-jetting is an aggressive method that can result in damage to old and weakened pipes.

Important Questions to Ask a Chicago Plumber Before Hiring

a plumber in chicago

Finding the right plumber when you have plumbing issues in your home is more than half the effort of solving the problem. A good plumber looks holistically at your plumbing systems, instead of simply focusing on the single issue you reported, as amateurs do. That plumber not only solves the plumbing problem but also helps you prevent future problems.

How do you find that kind of plumber?

Most homeowners wait until there is a pressing problem with their plumbing before they look for a plumber, says Envy Property Management. When you do this, chances are you won’t care much about the qualifications of the person you hire. You just want them to make the problem go away. This is one reason why plumbing problems in your home are never completely solved.

To find a qualified Chicago plumber, you should start the process long before there are issues with your home’s plumbing. This will help you avoid the anxieties that lead to hiring the wrong person. 

So, what criteria should you use when trying to find a plumber for your home? If you live in the Chicago area, the list below will answer that question for you.

Are they local or national?

A national chain may have all the right people but the two things they lack are flexibility and a personal touch. These are important when looking for a plumber. You want a local company that you can build a long-term relationship with. That plumber should come to know your home’s plumbing intimately so that they can diagnose and solve problems quickly and economically.

What kind of plumbing services do they provide?

When looking for a local plumber for your home, you do not want to hire a commercial plumber in Chicago. Commercial and residential plumbing systems are very different, and a commercial plumber may not give you the kind of service you need in your home. Only hire a commercial plumber if they also provide residential plumbing services.

Ask about licensing, qualifications, and memberships

Plumbers in Chicago are required to have up-to-date licenses to practice in the city. Check that the plumber is properly licensed by the city. You will also want to know if they are members of the local chapter of their professional organization. The training of the employees who will be doing the work matters, so make sure to ask about that.

How long have they been in business?

Experience counts: not everything is learned in training. The longer a plumber has been in business, the more time they have had to gain the needed expertise to solve the most difficult plumbing issues. The other reason to hire an experienced plumber is you can use them as your sounding board; they become a trusted adviser on all plumbing issues.

Are they bonded and insured?

What kind of insurance do they have? How much insurance do they carry? The plumber’s insurance policy should include worker compensation for any worker who is injured while on your property, liability insurance to protect you from lawsuits, and property insurance if your property is damaged by their workers.

What do others say about them?

The company should have an online footprint that you can follow. Check online review sources to see what people are saying about them. Look out for negative reviews and pay particular attention to how the company responds to those. Some online sources where you can look for reviews are BBB (Better Business Bureau) and Yelp.

Can they provide references?

Ask the plumber for a verifiable list of people who have used their services in the last year. These should be people who live in Chicago. Ask the plumber’s permission to contact these references. Make sure to call some of the people on the list to find out what their experience of working with the plumber was like.

Do they offer a warranty on their work?

What happens if there are issues with a job the company did for you? Will they fix the problems at no cost to you? Will there be a warranty on the parts they supply? If there are warranties, you will want to know the terms and conditions attached to them. Warranties should be gotten in writing.

How will they estimate the cost of the job?

Will they provide a free estimate? How do they arrive at that estimate? Will you get a quote over the phone, or should you expect them to do a home inspection? You want your plumber to have the right information about a problem before quoting on the job. Do not work with plumbers who attempt to give you a quote over the phone.

How do they charge?

Do they use hourly rates or flat rates? With flat rates, you know what you are paying for a job, but hourly rates can be unpredictable. You also want to see the contract and payment terms. Do they expect you to pay upfront, halfway through the job, or after the work is completed?

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In need of the best plumbing services in Chicago? Contact us below!

10 Ways to Find a Dependable Plumber in Chicago

Find a Dependable Plumber in Chicago

The plumbing system is a huge part of what makes your home such a nice place to live in. Although you don’t see this system at work most of the time, it is toiling away every single hour to keep you and your family supplied with clean water. It also carries away all the wastewater generated in your home without any fuss.

What would happen if your home’s plumbing system suddenly stopped working? That’s not something you like to think about, but it is a very real possibility. There are two ways to keep this from happening. You can avoid damage to your home’s plumbing by using it in the right way, says Ocean Blue Management. Secondly, you can protect your plumbing by only hiring a qualified plumber to work on it.

If you live in Chicago, you know that finding someone to fix problems with your plumbing is not hard at all. However, whether that person has the training and experience to do a good job is another matter altogether. The cost of letting unqualified persons handle your home’s plumbing system goes beyond the money you pay the person and your wasted time.

Badly done plumbing repairs and amateur plumbers subject your home to a slew of issues. Long after the joy of paying a small fee to a non-professional is forgotten, the unrelenting pains of that bad decision will still haunt you. What are the steps you can take to make sure that the plumber you hire to work on your Chicago home is trustworthy?

10 steps for finding a dependable plumber in Chicago

Experience matters

There are things you can only learn from years of practice; that’s why experience often coincides with competence. Also, a plumber who has been practicing in an area for a long time would have built a reputation. That reputation is easier to verify. A new company, on the other hand, might be a bad plumber who has recently moved to your area.

Are they local?

Give preference to local Chicago plumbers over national chains. Nationwide companies may have all the sophisticated equipment, but they lack one key thing: the personal touch. Local companies are more responsive, they can adapt to your specific needs, and you can build a long-term personal relationship with the plumber.

Verify credentials and licensing

Most tradesmen are happy to display proof of their competence via their various certifications and the training they have done. However, you should not take the plumber at their word. Take the extra step to verify all claims. Also, ensure the plumber you are working with is licensed by the municipality and that the license is still valid.

Ask about memberships

In addition to certifications, training, and licensing, the plumber should be a member of the local chapter of their professional body. Professional bodies have a code of conduct they expect their members to follow. The plumber knows that he can lose his standing, or license if he fails to uphold those standards.

Insurance and warranty

What kind of insurance do they offer? What happens if one of their workers is injured on your premises while working on your plumbing? What about if they damage your home or belongings while doing their work? Do they have enough insurance to cover these and is there a warranty on their work?

Look at their team

How many people do they have on their payroll? Are they permanent or temporary employees? What are the qualifications of the people who work for them? Permanent employees are more committed to their work than temporary staff, since, unlike temps, they may have to work for that same customer again in the future.

Check their online reputation

Follow the company’s online footsteps by checking the comments and reviews left by past and current customers. How does the company interact with people on its social media pages? Pay particular attention to its response to negative comments and reviews. What are its Yelp, Google, and BBB ratings?

Ask for referrals

Can the plumber furnish you with a list of people they have worked for in the last 6-12 months? These should be people who live close to your location. Ask the plumber’s permission to contact the people on the list. Make the effort to speak with some of them about their experience working with that plumber.

Ask for recommendations

Skilled workers and technicians who have worked within a specific location for a reasonable length of time often know one another. Your plumber, HVAC technician, and the local hardware store know the best workmen in the area and the ones who are no good. You can ask them for recommendations.

Are they willing to put things in writing?

Ask the plumber for a copy of the contract they give to their customers? Let them also provide the estimates in writing, rather than over the phone. A plumber who is unwilling or unable to do these cannot be trusted. Having things in writing helps you avoid unnecessary disputes in the future.

a plumbing contract

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5 Most Common Plumbing Problems in Chicago

5 Most Common Plumbing Problems in Chicago

Every home needs water. We need water for cooking, cleaning, and personal sanitation. It would be impossible to live in a modern home without water running inside its structures. But to have access to that water, you need a system to deliver clean water to the house and take away the dirty water. That is what the plumbing system in your home does.

A home’s plumbing system consists of hundreds of feet of pipes with valves, connections, and other components. It is one of the most complicated and most used systems in the home. As a result, problems with the plumbing system are among the most common issues homeowners in Chicago encounter. 

Plumbing problems are one of Chicago homeowners’ biggest issues because:

  • They are hard to detect: The typical way homeowners discover an issue with their plumbing is when the water supply stops or water goes where it is not supposed to. But before the problem goes that far, it will show subtle signs that go undetected.

  • They cost a lot of money to fix: Plumbing issues often cost a lot of money to repair. That is not because of the cost of fixing the damaged components. Instead, it is due to the cost of repairing the damage the issue has done to the surrounding areas.

That is why plumbing problems are best discovered early and solved on time. Finding a problem before it causes damage to the structures of your home can save you hundreds of thousands of dollars, says Income Realty Corporation. To do this, you need to know the common plumbing problems you are likely to face in your Chicago home and what you can do to solve them.

Five most common plumbing problems in Chicago homes

These five problems top the list of plumbing issues occurring in Chicago homes.

Drain clogs

A drain clog is a common occurrence in the home, and it can happen in different parts of the plumbing system. Drains get clogged when an item or material obstructs drain pipes. That occurs in the kitchen sink or bathroom drain. Drain clogs can be minor issues requiring a few minutes to solve, or they can be leading problems that require special equipment and lots of time. You can clear most clogs by using a plunger, drain snake, or running the disposal unit. If these DIY solutions don’t work, it will be necessary to contact your local Chicago plumber.

Frozen pipes

Water has the odd behavior of expanding when it freezes. That can be a problem for your plumbing system. Frozen water inside pipes will not only cut off your water supply, but it can also cause the pipes to rupture. It takes only a few hours of below-freezing temperatures for pipes to freeze. The best way to keep pipes from freezing is to install PEX pipes in the home or take precautionary steps to keep water flowing through the pipes. If you find that the pipes in your home are frozen, the best solution is to call a plumber who specializes in repairing burst pipes.

Water leaks

Leaks are another major issue. This problem results from the highly mobile nature of water and its corrosive powers. Over time water will erode any material it is flowing. Water also carries particles and chemical substances that get deposited inside pipes. These two effects can result in pipes bursting or wearing out, causing leaks. Water leaks also happen when water pressure is too high or frozen pipes thaw out. Leaks are a crucial problem because they often occur inside the walls and damage your property. The best way to prevent leaks is to inspect the plumbing system regularly and install a leak-detection system.

Water heater issues

Water heater malfunctions are among the most annoying plumbing problems; think what it feels like to get cold water dumped on you when trying to take a warm shower in the morning. Water heater issues will also deny you access to warm water for washing dishes and clothes. Several issues can cause water heater malfunctions, leaks, water hardness issues, and faulty components. The best way to prevent issues with the water heater is to be aware of its life expectancy and know the telltale signs of problems with the equipment. Water heater issues should never be DIYed; always call your plumber for any kind of water heater repairs.

Sewer line problems

Sewer lines carry wastewater out of your home into the municipal sewers. Problems with the sewer line are not only frustrating and disgusting, but they are also potential health hazards. They will expose you to unsanitary materials that can harm your health. The most common sewer line problems you are likely to face are clogs and leaks. These are due to several issues: flushing prohibited items down the drains, old and worn pipes, or damage from tree roots. If you think there are issues with your sewer line, contact a professional plumber at once.