
A burst pipe in your home can start as a minor issue before escalating into a major emergency. One minute, you are dealing with a trickle of water from a ruptured pipe section, and the next thing, water is gushing out of your plumbing and soaking your entire home.
For homeowners in Roscoe Village, Chicago, burst water pipes are a real problem, especially in winter, when subzero temperatures and freezing winds put plumbing systems under enormous pressures. Dealing with a burst pipe in your home requires both speed and insight, notes Premier Property Management.
Here are practical steps for dealing with this problem.
- Ensuring safety
Ensure the safety of you and your household: If the incident has resulted in injuries to anyone or you think there is a risk of a fire, please call 911 immediately. Do not step into the water if you think it is in contact with an electrical outlet or appliance. Before attempting anything, turn off the power at the breaker. First, ensure the water did not touch the breaker. Wear rubber gloves and boots when doing this.
Shut the water supply: If water is still being discharged into your home, turn off the water supply to your home at the main water shut-off valve. In most Chicago homes, you will find this plumbing feature inside your home (under a sink or near the water heater) or outside on the street-facing side of the house. If you can’t find the main water shut-off or the dedicated shutoff valve for the broken water pipe, try stopping the leak with a temporary measure like pipe repair clamps or duct tape.
- Minimize damage
Remove your valuables: Move all items that can be damaged by water out of the reach of the water. But don’t bother about items that are already wet. You can minimize damage to furniture by moving it, preferably out of the house, where it can get some air. Do not forget to remove important documents. Items that are vulnerable to water damage should be placed on top of something or moved outside or to a dry part of the house.
Document the damage: Even if it doesn’t feel like the right time to do it, document the damage to your home. A video walkthrough of the affected area with your Smartphone should be enough. Make sure the video is clear; do not forget to show the burst pipe that needs repair and resulting damage clearly. Add a commentary to the video to make it easier to understand. This information will come in handy later when filing your insurance claims.
Remove the water: Using mops, buckets, rags, or whatever is available, try to remove as much of the water as you can from your flooring. The longer the water stays inside your house, the more time it has to damage your building. If you have a wet/dry vacuum or you can get your hands on one, it will make your work a lot easier.
- Inform others and get help
Call an emergency plumber: Emergency plumbers offer 247 service, and they can come out to fix the problem in your home at night, on weekends, and on holidays. If you don’t know any emergency plumbers in your area, ask anyone who can help. You may also want to inform your regular plumber; they can send you the contact of an emergency plumber and arrange to visit your home later to ensure the problem is solved permanently.
Inform the insurance company: Ideally, you should inform your insurance company as soon as the event occurs. Depending on your policy and the cause of the burst pipe, you may or may not be able to file a claim. When filing your claim, the video and photos you captured earlier will help you. When calling the insurance company, know that you don’t have to answer all their questions about the details of the emergency, unless you have them and are sure of your answers.
Remove water-damaged materials: These are items that have soaked up water and cannot be saved. Examples include carpets, padding, insulation, and porous materials that trap moisture. Failing to remove and discard these items increases the risk of mold and rot in your home. Do not throw away any of these items until you have completed the insurance claims filing process.
Start drying your home: Depending on how much water was released into the house and how long it stayed inside your home before being removed, you may be able to do this process yourself or need a professional water remediation service. Using a combination of fans, dryers, and dehumidifiers can start the process of drying the surfaces in your home that have been infiltrated by water. Keep windows open during this time to increase air circulation.
Lastly, take steps to prevent a recurrence of the problem. Find out why your pipe burst. If the water pipes in your home are exposed to the cold winter air, take steps to protect them. Have a professional plumber inspect your home to assess the health of your plumbing, to preempt future problems.
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Are you in need of help with a burst pipe in the Roscoe Village area of Chicago or surrounding area? We can help! Call us today at 773-599-9181!



